Information Audit

Information Needs Analysis

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>> Small Business Services >> Information Needs Analysis

Drawing on the well-understood Training Needs Analysis, our low cost Information Needs Analysis service will help you to identify and address customers' needs of a particular product or initiative, or at a particular stage in their relationship with your business.

Whether you're offering a new service, launching a website, or re-vamping a range of processes, providing the right information to your customers will help to make you their first choice every time - and will ensure that they know what to expect from you.

What you can expect

An Information Needs Analysis from Melissa Rogerson & Associates starts with your brief, outlining what it is that you want to explore. At this stage, we will confirm our fixed price and agree a completion date with you.

The next stage is a workshop with you and your staff or customers. This will allow us to establish information needs and, where appropriate, consider a range of delivery mechanisms and formats.

Following this, we will document and discuss the workshop outcomes. Where appropriate and available, an overview of competitors' and other related offerings will be incorporated into our recommendations.

Where further work is indicated, we will endeavour to recommend a partner supplier who can deliver the quality work you're looking for at a price you'll be happy to pay. Our team are available to project manage any work arising from your information needs analysis, however additional charges will apply for this service.

Relationship to our other offerings

Where the Information Needs Analysis focuses on one particular issue, our more comprehesive Information Audit service reviews your entire information holdings.

An Information Audit from Melissa Rogerson & Associates contains detailed recommendations to improvide information provision, use and management within your business. You can also combine a full Information Audit review with an Information Needs Analysis on a particular issue of focus or concern.